I would really love to get some shirts, but I don't feel comfortable giving out my credit card information on the Internet. Are there other payment options like money orders?
We understand your predicament completely! That's why we have some really easy steps laid out for your to follow if you want to mail your money in to us with a money order.
- We need to know the shirt choices you want to buy, but we'll also need to know the style of shirt, the color, and the size of it. Email those choices, along with your shipping address and your need to pay offline, by clicking on THIS LINK.
- Once we get your email with your information, we'll email you right back! Ours will be an invoice that includes your total cost after compiling shirt and shipping fees. It will also include our address to ship your payment to.
- Go ahead and print out the invoice email you were sent and send your money order and the invoice to the address we provided in a USPS-approved envelope. We'll process your order and ship it right out when we get your payment!
Can you put the designs for shirts I just bought on the back?
Putting the images and words on the backs of the shirts is no hassle for us in the least, and we will happily do this for you at no additional charge. All you have to do is to make note of your request in the "comments" section of your order.
My Order Is Not Processing Properly?
It's usually caused when your billing information is not entered EXACTLY
like they have it at the credit card company. Check this first. If your order is still not going through properly, then you can consult these simple four steps to try to rectify the problem.
- Quadruple check your billing information! This is the most common mistake, so make sure it isn't YOUR mistake too!
- When you move, you have to change your information with the company that issues your card. Sometimes it can take months and months to get this data changed. Try your old address
- Nothing working yet? Have you tried using a different card?
- We have a United States Only Toll Free Number that you can call for assistance between the hours of 9 am and 6pm (Central Time Zone). The number is 1-888-687-4478.
Every Time I Make A Selection To Buy, It Refuses To Show Up In The Shopping Cart! Help!
Shopping carts require something called "cookies" to be activated in your browser settings for the shopping carts to function properly. You absolutely have to make certain that the privacy settings are not set too high to shop on the Internet. You can set your cookies preferences in the "tools-options-privacy" tab of your browser (instructions
)...OR you can call us at 1-888-687-4478
(TOLL FREE for U.S. Residents) from 9am to 6pm CST to place your order.
How do the sizes run?
BRAND X has cheaper shirts than this... / How well do your shirts last?
If you want awesome shirts made from preshrunk, 100% cotton...then you came to the right place. Our competitors are not quite as concerned about the shirts they sell after they ships, but we want you to enjoy your purchase for a long, long time.
Is my information safe when I use your shopping cart software?
Identity thieves are going to have a harder time than usual if they're trying to get your information from us. As soon as you've added an item to your cart, the shopping cart automatically takes you to an entirely secure location on a separate server that no one has access to. They can't steal what they can't see. If you are STILL having doubts about ordering from us using our 100% Secure Shipping Cart software, then please call us and place your order with us live, toll free, at 1-888-687-4478.
Toll free for our customers who are residential to the U.S.A.
For everyone else who wants to call us living outside of the United States, please call using the number 1-731-588-5690.
Tell me about your Privacy Standards.
I would love to explain our Privacy Standards because it's the easiest question for me to answer! We NEVER use your name, address, or email for anything except to ensure your order reaches you in a timely manner.
I really want to know, how long does it take you to put my shirts in the mail after I pay for my shirts?
We know for a fact that people want the stuff they pay for in their hands as soon as money changes hands. Since teleportation isn't feasible yet, we can only assure you that we'll ship your order within a day of getting it. All in all, that's pretty fast shipping. Our hours of operation are between 7am and 3pm. All orders that we get after 3pm will be processed the following business day. All orders are processed, and then shipped the day after processing. We don't process orders or ship on the weekends and holidays. Orders that are made on weekends or federal holidays will be advanced the following business day. They will be made the day after that and shipped the same day it is made. We pride ourselves on keeping a fully stocked warehouse here, and the vast majority of the orders that come in are ready to be made and shipped quickly. We scarcely ever need to order supplies for an order to be completed, but if we do it usually only takes a couple of days for us to restock and ship your order. We do our very best to make sure everything is fully stocked, but if it isn't we will resupply right away. This may take up to two days, but we will send your order to you as soon as we have our stock in hand. Trust me, even if there is a supply issue we still have some of the fastest shipping this side of Amazon.com.
Everyone wants their packages shipped quick, and we're sure to oblige. Some people need their shirts even quicker, though. That's why there are three different shipping types, one of which is sure to satisfy your specific needs.
If you live in the United States, then there are three types of shipping for you to choose from.
- We are already very proud of our turnaround time for shipping, so when you choose the Standard shipment speed of 3-8 working days, then you will still be getting your order faster than many of our competitors.
- Expedited Shipments are for those people who are in a real hurry to get their order in the mail, and you can reasonably expect delivery somewhere between TWO and THREE business days.
- Express shipping will take 1-2 business days to arrive.
If you are having your orders delivers to the states of Alaska or Hawaii, then your order will always be shipped via Priority U.S.P.S. Mail and will be delivered in FIVE to TEN business days. These times for delivery are all estimates based on our past dealings with the U.S.P.S. We cannot foresee complications within the Post Office's system. Include an e-mail with your order information, and we will send you the postal tracking numbers. This service is not available to those living outside of the U.S.A.
, Hawaii, and Alaska.
I have some very good news to our fans in the countries of New Zealand, Australia, Northern Ireland, Denmark, Germany, the Netherlands, Finland, Great Britain, Canada, Sweden, and Norway! We definitely ship to you with International postage! International orders usually take anywhere from FOUR to EIGHT weeks to arrive, and this is especially true for the Holiday shipping season. Contacting us after a week will do you no good, as we will only kindly remind you to be patient and to contact us after the eight week expectancy time has elapsed. Much to our regret, we cannot offer tracking information for International mail at this time.
It doesn't matter if your shipment is declared as a GIFT, because we are legally liable to reveal the value and the inventory of your shipment to customs. We will not take responsibility for any additional charges tacked on by Customs, so please take note of this responsibility when ordering. Contact your local Customs Office with all of your questions concerning this topic.
We most definitely ship to all Military Addresses! We are hugely grateful for the sacrifice our soldiers willingly make to preserve freedom here, and abroad. We cannot use any other shipping options besides our Standard Shipping, as Military Addresses cannot be shipped to with the Expedited or Express Mail Service. We cannot give you an approximation of delivery time to APO/FPO addresses, so please disregard the listed times above. Please be patient for overseas orders.
If you need your package delivered to a PO BOX, then your order will always be sent with Standard Shipping. This typically arrives in THREE to FIVE business days.
A quick word about the quality of our product.
You may pay a couple of dollars more for one of these shirts than you would at other t-shirt companies, but that's a difference that matters. All companies want to make money, and if they charge more than that means that your shirts are going to be worth less. We want you to buy your next favorite t-shirt from us. We want that shirt that you go to when you want to wear a comfortable, long-lasting tee that you always turn to for moments of casual comfort. We have a 100% Satisfaction Guarantee that proves our dedication to quality at this company. While you are certainly welcome to buy any of our slim-fit shirt styles, you also have access to all of the thicker, more durable shirts that are made from 100%, preshrunk cotton.
Restock Charges May Apply
Sometimes, people return shirts merely because they change their mind and do not want them any longer. Sometimes, shirts are returned and are perfectly well made. If you return your shirts to us for a refund, and there is nothing wrong with the manufacture of those shirts, then you will have to pay a restock charge. Shipment charges are never applicable for a refund.
|Order Total||Restocking Fee|
|$1 - $100||0%|
|$101 - $499||20%|
|$500 - $999||30%|